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Frequently asked questions
What do I do if I get a new computer?
Contact us and we will issue you a new license that you can use to activate Trakkdown on your new computer!
What if I have a Mac?
Trakkdown for Mac computers will be available very soon!
I am not satisfied with how Trakkdown is sorting my pictures. What do I do?
That stinks! Even though Trakkdown has been designed and tested to work with many different types of backgrounds and different kinds of cameras, there is still the possibility that Trakkdown won’t sort your pictures to the accuracy desired. Try to clear the area in front of the camera as best you can for best results. Contact us for more information.